Booking and Cancellations

All bookings for events need to be made and paid for in advance. Your place at a cuddle puddle is not confirmed until both payment and completed consent form have been received.

A minimum of 24hrs is required to cancel or reschedule a booking - any cancellations less then 24hrs before the start of a booking is non-refundable but may be transferred to another date.

Important Notes

This is not a therapy session, and no medical, psychological or psychiatric diagnosis or treatment will be provided.

If you are currently receiving treatment for emotional or mental health concerns, you are advised to speak with your healthcare provider before attending.

Your participation/touch is entirely voluntary. You are welcome to pause, observe, or leave at any time.

We try to have a good balance of male and female attendees at each cuddle puddle but this may not always be possible. If you are not comfortable sharing physical touch with individuals of the same sex, these events may not be suitable for you.

Consent, Safety & Boundaries

By attending this event, I understand and agree that:

Consent is essential. I will always ask before initiating any form of touch, and I will listen and respond respectfully to the answer - whether it’s a "yes", "no", or "not right now".

I will communicate my own boundaries clearly, and will honour the boundaries of others at all times.

All touch must be non-sexual and respectful.

Touch is to be kept external to clothing at all times.

Hands must avoid breasts, genital areas, and buttocks, for both myself and others, regardless of consent. These areas are always off-limits to ensure the comfort and safety of everyone present.

Kissing, sexualised behaviour, or nudity are not permitted. I will wear comfortable, appropriate clothing — minimum shorts and a t-shirt (shorts/leggings under skirts).

I will arrive sober and not under the influence of alcohol or drugs. If I am found to be under the influence, I may be asked to leave, and no refund will be given.

I will be mindful of personal hygiene, including clean clothing, fresh breath, and avoiding strong fragrances or the smell of smoke.

I understand that the facilitator may refuse entry or ask me to leave if I breach any boundaries or create discomfort for others.

I understand that if I do display any sexual or predatory behaviour, that I may be banned from future cuddle puddles or events and could potentially be reported to the police.

Group Dynamics & Responsibility

I understand that this is a peer-based space, and not a 1:1 cuddle therapy session. My primary interactions will be with fellow attendees, not with the facilitator.

I accept full responsibility for my physical and emotional readiness to participate in a group setting that includes platonic touch.

I will speak up if I feel uncomfortable at any point, or if I observe something concerning.

I understand that I participate at my own risk and agree not to hold the facilitator liable for any discomfort or issues, except in cases of gross negligence.

I understand that whilst unless specified and advertised otherwise, the cuddle puddles are mixed groups, and a balance of male and female attendees is the aim, there are no guarantees of such an equal division at every puddle.

Photography, Video & Media Consent

Photos and video may be taken during the event to capture the environment and promote future events (e.g. on social media, website, or other marketing platforms).

Media will be captured respectfully and in a non-intrusive way.

If I do not wish to appear in any media content, I will speak to the facilitator before the event begins or email hugs@consciousconnectedtouch.com and this request will be honoured fully.

Confidentiality & Data Protection

All personal data will be managed in line with UK GDPR regulations.

Anything shared with the group or facilitator before, during or after the event will be treated as confidential by all attendees unless there is a safeguarding concern or legal obligation to disclose. I agree to keep anything any other attendee(s) may share confidential.

By attending any event such as a cuddle puddle / workshop / other social or public event hosted by Conscious Connected Touch, you acknowledge and agree that photos and/or video footage may be captured during the session. 1-2-1 Cuddle therapy sessions are never photographed or filmed unless specifically discussed and consented to in advance by both parties.

These images and recordings may be used by Conscious Connected Touch for the following purposes:

• Social media posts (e.g., Instagram, Facebook, LinkedIn)
  

• Website content
  

• Promotional materials or marketing campaigns
  

• Event documentation or sharing community highlights
  

We are committed to using respectful, appropriate, and context-sensitive content that aligns with the nature of the event and the comfort of participants.

Opting Out

If you do not wish to appear in any media content, please inform the event facilitator before the event begins in person or via hugs@consciousconnectedtouch.com We will make every effort to ensure that you are not photographed or filmed.

Your privacy and boundaries will always be respected.

Consent by Attendance

By entering the event space, you consent to the potential use of your image for the above purposes unless you have opted out as outlined.

If you have any concerns or questions, please contact us at hugs@consciousconnectedtouch.com prior to the event.

Media Disclaimer